Legal · Rules · Policies

Krikye Terms and Conditions — Know Your Rights Before You Play

These terms govern your use of krikye. Please read them carefully before registering or placing any bets. By creating a krikye account, you agree to everything set out below.

Last updated: 1 January 2025

What These Terms Cover

A plain-language summary of the six most important areas in krikye's terms and conditions. The full legal text follows below.

Eligibility and Registration

You must be 18 or older to register on krikye. One account per person. Providing false information during registration is grounds for immediate account closure and forfeiture of any balance.

Deposits and Withdrawals

Krikye processes all transactions in BDT via bKash and Nagad. Minimum deposit ৳100. Withdrawals are processed to the same payment method used for the deposit and typically complete within three minutes.

Betting Rules

All bets are final once confirmed. Krikye reserves the right to void bets placed on markets affected by errors, technical faults or suspicious activity. Winnings are credited to your krikye wallet after settlement.

Bonuses and Promotions

All krikye bonuses are subject to wagering requirements. Bonus funds cannot be withdrawn until the wagering requirement is met. Krikye may withdraw or modify any promotion at any time without prior notice.

Account Security

You are responsible for keeping your krikye login credentials secure. Krikye will never ask for your password. Any activity on your account before you report a security breach is your responsibility.

Responsible Gaming

Krikye provides deposit limits, cooling-off periods and self-exclusion tools. Players who self-exclude cannot create new accounts. Krikye may impose limits on any account at its discretion to protect player welfare.

01 Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "you", "your") and Krikye ("krikye", "we", "us", "our"), the operator of the online sports betting and gaming platform accessible at krikye.app. By registering an account on krikye, making a deposit or placing a bet, you confirm that you have read, understood and agreed to these Terms in full.

Krikye is designed specifically for players in Bangladesh. All transactions are conducted in Bangladeshi Taka (BDT). These Terms are written in English and the English version is the authoritative version for all legal purposes.

Important: If you do not agree with any part of these Terms, you must not register an account or use the krikye platform. Continued use of krikye after any update to these Terms constitutes acceptance of the updated version.

02 Eligibility

To register and use krikye, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age. Krikye operates a strict 18+ policy and will verify age at registration and at any point during your use of the platform.
  • You must be accessing krikye from a jurisdiction where online sports betting is not prohibited by applicable law.
  • You must not be a current employee, contractor or close family member of a krikye team member or any associated business partner.
  • You must not have a previously self-excluded or permanently closed krikye account.
  • You must be registering on your own behalf, not on behalf of any third party.

Krikye reserves the right to request identity verification documents at any time. If you cannot provide satisfactory verification, krikye may suspend or permanently close your account and withhold any pending withdrawals pending investigation.

03 Account Registration

Each player is permitted to hold one krikye account only. Duplicate accounts will be closed and any balances may be forfeited. When registering, you must provide accurate, current and complete information including your full name, date of birth, mobile number and preferred payment method.

Krikye will send a one-time verification code to the mobile number provided during registration. You must complete this verification step before making any deposit or placing any bet. Accounts that remain unverified for more than 30 days may be closed automatically.

  • You are responsible for keeping your username and password confidential.
  • You must notify krikye immediately at [email protected] if you suspect unauthorised access to your account.
  • Krikye will never contact you to ask for your password. Any such request is fraudulent.
  • Account sharing is strictly prohibited. Your krikye account is for your personal use only.
Tip: Use a strong, unique password for your krikye account and enable any available two-factor authentication options to keep your account secure.

04 Deposits and Payments

Krikye accepts deposits exclusively in Bangladeshi Taka (BDT) via bKash and Nagad. No foreign currency deposits are accepted. The minimum deposit amount is ৳100. There is no maximum deposit limit, though krikye may apply account-level limits at its discretion for responsible gaming or compliance purposes.

Deposits are credited to your krikye wallet in real time once confirmed by the payment provider. Krikye is not responsible for delays caused by bKash, Nagad or any third-party payment infrastructure. If a deposit does not appear in your krikye wallet within 15 minutes, contact krikye support with your transaction reference number.

  • All deposits must be made from a payment account registered in your own name.
  • Third-party deposits — where someone else funds your krikye account — are not permitted.
  • Krikye does not charge a fee for deposits, but your mobile payment provider may apply their own charges.
  • Krikye reserves the right to request proof of payment for any deposit at any time.

05 Withdrawals

Withdrawals from krikye are processed to the same bKash or Nagad account used for your most recent deposit. The minimum withdrawal amount is ৳200. Krikye targets a processing time of under three minutes for all withdrawal requests, though this may be longer during periods of high demand or if additional verification is required.

Before your first withdrawal, krikye may require you to complete a full KYC (Know Your Customer) verification. This involves submitting a copy of a valid government-issued ID and a selfie. This is a one-time process and is required to protect both you and the integrity of the krikye platform.

  • Withdrawals can only be made from funds that have cleared the applicable wagering requirements (if any bonus funds are involved).
  • Krikye reserves the right to delay or withhold a withdrawal if fraud, money laundering or terms violations are suspected.
  • Withdrawal requests cannot be cancelled once submitted.
  • Krikye does not charge a withdrawal fee, but your mobile payment provider may apply charges.
Note: Attempting to withdraw funds that were deposited but never used for betting may trigger an additional review under krikye's anti-money laundering policy.

06 Betting Rules

All bets placed on krikye are subject to the specific rules of the relevant sport or game, as well as these general betting terms. By placing a bet on krikye, you confirm that you understand the market you are betting on and accept the displayed odds at the time of bet placement.

  • Bet confirmation: A bet is only valid once you receive a confirmation message from krikye. Bets that are not confirmed due to a technical error are void and any stake is returned.
  • Odds changes: Odds may change between the time you select a bet and the time you confirm it. Krikye will display the updated odds before you confirm. You may accept or decline the new odds.
  • Void bets: Krikye may void any bet placed on a market that was offered in error, where the event is cancelled or abandoned, or where there is evidence of match manipulation.
  • Maximum winnings: Krikye applies a maximum single-bet payout of ৳5,000,000 per event. Bets that would result in winnings above this limit will be accepted at reduced stake.
  • Live betting: In-play bets are subject to a short delay before confirmation to prevent exploitation of delayed data feeds. Krikye reserves the right to suspend live markets at any time.
  • Dispute resolution: In the event of a dispute about a bet outcome, krikye's decision is final. Disputes must be raised within 30 days of the event settlement date.

07 Bonuses and Promotions

Krikye offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to the specific terms published alongside each promotion, as well as these general bonus terms. In the event of a conflict, the specific promotion terms take precedence.

  • Bonus funds are credited to a separate bonus wallet and cannot be withdrawn until the stated wagering requirement is met.
  • Wagering requirements must be completed within the time limit specified for each promotion. Unused bonus funds expire at the end of the promotion period.
  • Krikye reserves the right to withdraw, modify or cancel any promotion at any time without prior notice.
  • Players who are found to be abusing bonuses — including through the use of multiple accounts, arbitrage betting or coordinated play — will have their bonuses forfeited and their accounts reviewed.
  • Only one welcome bonus is available per player, per household and per device.
Wagering requirements explained: If a bonus has a 10x wagering requirement and you receive a ৳500 bonus, you must place bets totalling ৳5,000 before the bonus converts to withdrawable cash.

08 Account Security

You are solely responsible for maintaining the confidentiality of your krikye account credentials. Krikye strongly recommends using a unique password that is not used on any other platform. You should log out of your krikye account after each session, particularly when using a shared or public device.

  • Krikye will never ask for your password via email, SMS or live chat.
  • Any activity on your account — including bets placed and withdrawals requested — before you report a security breach to krikye is your responsibility.
  • If you believe your account has been compromised, contact krikye support immediately at [email protected].
  • Krikye may temporarily lock your account if unusual activity is detected, pending verification.

09 Prohibited Conduct

The following activities are strictly prohibited on krikye. Engaging in any of these behaviours will result in immediate account suspension, forfeiture of balances and may be reported to relevant authorities:

  • Registering more than one krikye account.
  • Using automated software, bots or scripts to place bets or interact with the krikye platform.
  • Exploiting software bugs, errors or vulnerabilities in krikye's systems.
  • Colluding with other players to manipulate game or bet outcomes.
  • Using krikye for any money laundering, fraud or other illegal financial activity.
  • Providing false identity information during registration or verification.
  • Accessing krikye using a VPN or proxy to circumvent geographic restrictions.
  • Placing bets on events where you have inside information not available to the general public.

10 Responsible Gaming

Krikye is committed to promoting responsible gaming. The platform provides a range of tools to help players stay in control of their betting activity. These tools are available directly in your krikye account settings and do not require contacting support.

  • Deposit limits: Set daily, weekly or monthly deposit limits on your krikye account.
  • Session time reminders: Receive notifications after a set period of continuous play.
  • Cooling-off period: Temporarily suspend your account for a period of your choosing (24 hours to 6 weeks).
  • Self-exclusion: Permanently close your krikye account. Self-excluded players cannot re-register. This option is irreversible for a minimum period of 12 months.

If you are concerned about your gambling behaviour, krikye encourages you to use these tools and to seek support. More information is available on the krikye Responsible Gaming page.

11 Intellectual Property

All content on the krikye platform — including but not limited to logos, graphics, software, text, odds data and user interface design — is the intellectual property of krikye or its licensors. You may not copy, reproduce, distribute or create derivative works from any krikye content without prior written permission.

The krikye name and logo are registered trademarks. Unauthorised use of the krikye brand in any context is prohibited and may result in legal action.

12 Limitation of Liability

Krikye provides its platform on an "as is" basis. While krikye makes every effort to ensure the platform is available and accurate at all times, we do not guarantee uninterrupted access or error-free operation. Krikye is not liable for:

  • Losses arising from platform downtime, technical errors or data feed delays.
  • Losses resulting from your failure to keep your account credentials secure.
  • Any indirect, consequential or special damages arising from your use of krikye.
  • Losses caused by events outside krikye's reasonable control, including payment provider outages.

Krikye's total liability to you in connection with any single incident shall not exceed the value of the bet or transaction directly involved in that incident.

13 Amendments to These Terms

Krikye reserves the right to update or amend these Terms at any time. When material changes are made, krikye will notify registered players via the email address or mobile number on file at least 7 days before the changes take effect. The updated Terms will also be published on this page with a revised "Last updated" date.

Your continued use of krikye after the effective date of any amendment constitutes your acceptance of the updated Terms. If you do not accept the updated Terms, you must close your account before the effective date.

14 Governing Law

These Terms and any dispute arising from your use of krikye shall be governed by and construed in accordance with applicable law. Any disputes that cannot be resolved through krikye's internal complaints process will be referred to binding arbitration. The language of arbitration proceedings will be English.

Nothing in these Terms limits any statutory rights you may have as a consumer under applicable law in your jurisdiction.

15 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a complaint or dispute, please contact the krikye support team:

  • Email: [email protected]
  • Response time: Krikye aims to respond to all enquiries within 2 hours during operating hours.
  • Complaints: Formal complaints should be submitted in writing to the email above with the subject line "Formal Complaint". Krikye will acknowledge receipt within 24 hours and provide a full response within 5 business days.
For responsible gaming support, visit the Responsible Gaming page or email [email protected] with the subject line "Responsible Gaming Request".

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