Data Protection · Privacy · Security
Your privacy is not an afterthought at krikye. This policy explains exactly what personal data we collect, why we collect it, how we use it and what rights you have as a player in Bangladesh.
Privacy at a Glance
A plain-language summary of how krikye handles your personal data. The full policy with all the details follows below.
Krikye only collects the personal data that is strictly necessary to operate your account, process payments and comply with legal obligations. We do not collect data for the sake of it.
All personal data stored by krikye is encrypted at rest using industry-standard AES-256 encryption. Payment data is handled exclusively by bKash and Nagad — krikye never stores your mobile banking credentials.
Krikye does not sell, rent or trade your personal data to any third party for marketing purposes. Your information stays within the krikye platform and its essential service providers only.
Every category of data krikye collects is listed in this policy alongside the specific reason it is collected. There are no hidden data practices at krikye — what you see here is exactly what we do.
You can request access to your data, ask for corrections, request deletion or withdraw consent at any time by contacting krikye support. We respond to all data requests within 30 days.
All data transmitted between your device and krikye's servers is protected by TLS 1.3 encryption. The padlock in your browser confirms your connection to krikye is always secure.
This Privacy Policy ("Policy") describes how Krikye ("krikye", "we", "us", "our") collects, uses, stores and protects the personal data of players who register and use the krikye platform at krikye.app. This Policy applies to all players based in Bangladesh and to anyone who visits the krikye website, whether or not they hold a registered account.
Krikye takes your privacy seriously. We understand that when you share personal information with us — your name, mobile number, payment details — you are placing trust in us. This Policy is our commitment to being transparent about exactly how that trust is honoured.
Krikye collects personal data in three ways: data you provide directly, data generated automatically when you use the platform, and data received from third-party payment providers. The table below sets out each category clearly.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Provided by you at registration or KYC |
| Contact Data | Mobile number, email address | Provided by you at registration |
| Payment Data | bKash/Nagad transaction reference, deposit and withdrawal amounts | Payment provider confirmation |
| Account Activity | Bets placed, games played, login history, session duration | Generated automatically on the krikye platform |
| Device and Technical Data | IP address, device type, browser type, operating system | Collected automatically via cookies and server logs |
| Communications Data | Support chat transcripts, emails sent to krikye | Provided by you when contacting support |
Krikye does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or biometric data, except where a government-issued ID is submitted for KYC verification purposes.
Every piece of data krikye collects is used for a specific, documented purpose. We do not use your data in ways that are incompatible with the reasons it was originally collected. The primary uses of your personal data on the krikye platform are:
Krikye processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
Krikye does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are contractually required to handle it securely and in accordance with this Policy.
Krikye uses cookies and similar tracking technologies to operate the platform, remember your preferences and analyse how players use the site. Cookies are small text files stored on your device when you visit krikye.app.
You can manage or delete cookies through your browser settings at any time. Disabling essential cookies will affect the functionality of the krikye platform.
Krikye retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The general retention periods applied by krikye are:
When data is no longer required, krikye securely deletes or anonymises it so that it can no longer be linked to you as an individual.
Krikye implements a layered security approach to protect your personal data from unauthorised access, disclosure, alteration or destruction. Our security measures include:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, krikye will notify affected players without undue delay and take immediate steps to contain and remediate the breach.
As a krikye player, you have the following rights in relation to your personal data. To exercise any of these rights, contact krikye support at [email protected]. Krikye will respond within 30 days.
Request a copy of all personal data krikye holds about you.
Ask krikye to correct any inaccurate or incomplete personal data.
Request deletion of your personal data where there is no legal reason to retain it.
Ask krikye to restrict processing of your data in certain circumstances.
Receive your personal data in a structured, machine-readable format.
Object to processing based on legitimate interests, including direct marketing.
Please note that some rights are subject to limitations where krikye has a legal obligation to retain data — for example, transaction records required for AML compliance cannot be deleted on request.
The krikye platform is strictly for adults aged 18 and over. Krikye does not knowingly collect personal data from anyone under the age of 18. If you believe a minor has registered on krikye, please contact us immediately at [email protected] and we will close the account and delete all associated data without delay.
Krikye uses age verification checks at registration and during KYC to prevent underage access to the platform. Any account found to belong to a person under 18 will be permanently closed and any balance forfeited.
Krikye may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features. When material changes are made, krikye will notify registered players via the mobile number or email address on file at least 7 days before the changes take effect.
The updated Policy will be published on this page with a revised "Last updated" date. Your continued use of the krikye platform after the effective date of any update constitutes your acceptance of the revised Policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the krikye privacy team:
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