Help Centre · Quick Answers · 24/7 Support
Find fast answers to the most common questions about krikye — registration, deposits, withdrawals, games, bonuses and the krikye app. All written for Bangladesh players.
Frequently Asked Questions
Browse by category or use the search bar above to find what you need fast.
Support & Help
If you didn't find your answer in the FAQ, here are the fastest ways to get support from the krikye team.
The krikye live chat team is available 24 hours a day, 7 days a week. Most questions are answered within a few minutes. Look for the chat icon in the bottom corner of any krikye page when you are logged in.
For account issues, document submissions or detailed queries, email the krikye support team at [email protected]. Include your registered mobile number and a clear description of the issue for the fastest response.
The krikye FAQ page covers the most common questions in detail. Use the search bar at the top of this page or browse by category to find step-by-step answers without waiting for a support agent.
Having trouble with the krikye app? Visit the App page for the latest download link and installation guide. The app page also lists known issues and fixes for common Android problems.
If you feel your gambling is becoming a problem, krikye's responsible gaming tools can help. Set deposit limits, take a cooling-off break or self-exclude. Visit the Responsible Gaming page for full details.
For detailed rules on bonuses, withdrawals, game fairness and account usage, read the Terms and Conditions and Privacy Policy. These documents cover everything that governs your krikye account.
About This FAQ
This krikye FAQ page is put together based on the real questions that Bangladesh players ask most often. Whether you are brand new to krikye or have been playing for a while and hit a snag, the answers here should cover most situations. If something is missing, the live chat team is always available to help.
The most common question from new players is how to register. The krikye registration process is straightforward — you need a valid mobile number, a password and about two minutes. Once your number is verified via OTP, your krikye account is active and you can make your first deposit immediately. There is no lengthy verification process before you can start playing.
After registering, the next step is making a deposit. Krikye supports bKash and Nagad, which are the two most widely used mobile banking services in Bangladesh. Deposits are instant — the moment your bKash or Nagad payment goes through, the BDT balance appears in your krikye wallet. There are no delays and no conversion fees because krikye runs entirely in BDT.
One of the things Bangladesh players appreciate most about krikye is the payment setup. Because the wallet runs in BDT natively, there is no currency conversion at any point. What you deposit is what you play with, and what you win is what you withdraw — in Taka, directly to your bKash or Nagad account.
Withdrawals are processed quickly. Most krikye withdrawal requests are completed within minutes during normal hours. The only time a withdrawal might be held is if there is an active bonus with unmet wagering requirements, or if the withdrawal amount is below the minimum threshold. Both of these situations are clearly explained in the krikye terms and conditions.
The krikye game lobby covers a wide range of options. Cricket betting is the most popular krikye game by far — it covers BPL, international T20s, ODIs, Test matches and domestic leagues with live in-play markets that update ball by ball. If you follow cricket closely, the depth of markets available on krikye is hard to match.
Beyond cricket, the krikye lobby includes poker tables running around the clock in BDT, Pool Rummy for card game fans, Mahjong Ways for slot players who enjoy tile-based mechanics, Bombing Fishing for casual arcade-style fun, Snooker betting on professional tournaments and an E-Sports section covering CS2, Dota 2, League of Legends and VALORANT. Every krikye game is accessible from the same account and the same BDT wallet.
The krikye app is designed for Android phones and is available as a free APK download from the App page. Installation takes about a minute. The app gives you faster load times compared to the mobile browser, push notifications for live match updates and a cleaner interface optimised for smaller screens. If you bet on cricket regularly, having the krikye app installed means you never miss a live market update.
iOS users can access all krikye games through the Safari browser and add the site to their home screen for quick access. The mobile browser version of krikye works well on iPhones and gives you the same full game lobby as the Android app.
Krikye offers a welcome bonus for new players on their first deposit. After that, regular players can take advantage of reload bonuses, free bets on cricket matches and cashback promotions. Bonus offers are tied to specific krikye games or events — for example, a free bet promotion might be available specifically for a BPL match or an ICC tournament game.
All krikye bonuses come with wagering requirements. This is standard practice across all betting platforms and it means you need to bet the bonus amount a set number of times before the winnings become withdrawable cash. The exact requirements are always shown clearly in the promotion details — krikye does not hide these terms in small print.
Register free and explore the full krikye game lobby — or contact our 24/7 live chat support for instant help.
18+ only. Gambling involves financial risk. Please play responsibly. Responsible Gaming Policy